Most businesses on the platform accept a mix of payment types — card, cash, and mobile transfer are common together. This guide covers configuring each and how mixed payment methods on a single order are handled.
1. Enabling card processing
Under Settings → Payments → Card Processing, connect your payment processor account. Once connected, card is available as a payment option at checkout and on invoices. Card payments are confirmed automatically via processor webhook — you don't need to manually mark them as received.
2. Configuring mobile transfer and manual methods
Mobile money and bank transfer are handled as manual payment methods: staff record the amount received and an optional reference number (like a transaction ID from the mobile provider) at the point of payment. Unlike card payments, these require a staff member to confirm the payment status manually, since there's no processor webhook to do it automatically.
Payment method → Confirmation
Card → automatic (processor webhook)
Cash → manual, confirmed at time of entry
Mobile transfer → manual, confirmed by staff after verification
Bank transfer → manual, confirmed by staff after verification3. Accepting split payments
An order isn't limited to a single payment method. You can record a partial cash payment and a partial card payment against the same order, and the order's paid status is computed from the sum of all confirmed payments against the total — not from any single payment record.
Always enter the reference number for mobile and bank transfers, even though it's optional. It's the only way to trace a disputed payment back to the provider's own transaction record later.
4. Reconciling manual payments
Because manual payment methods rely on staff confirmation, set a habit of reconciling unconfirmed manual payments daily — under Payments → Pending Confirmation — so revenue reports stay accurate and outstanding balances don't quietly pile up.